SHIPPING & DELIVERY

WHERE WE SHIP

We currently ship Australia-wide and to selected international countries, including New Zealand, the US, and the UK.

AUSTRALIA

Standard: $9.95
Express: $14.95
Free shipping on orders $150+ or with code FREESHIP on your first order

We pack and send orders within 1–2 business days. All parcels are shipped in compostable satchels with biodegradable stickers, with minimal extras - just pop the packaging straight into your green bin.

We’ll always do our best to get your order on its way quickly. Standard is our eco-friendly, cost-conscious option, and express is there if you need it faster.

INTERNATIONAL (NZ, US, CAN, UK)

Flat rate: $25 AUD
Free shipping on orders $250+ AUD

(Delivery within 6–14 business days on average. Dispatch within 1–3 business days.)

If we currently don't ship to your location, please email us at hello@mowgliandeve.shop and we will do our best to include your location.

Please note: Customs fees, taxes, and any other import duties are the buyer’s responsibility.

PREORDERS

If your order contains a preorder item, we will hold your entire order until all items are ready to dispatch together. If you’d like in-stock items sooner, please place them as a separate order.

Preorder dispatch dates are estimates only and can change due to unforeseen delays. We appreciate your patience — Mowgli + Eve cannot take responsibility for any delays once your order is shipped.

SHIPPING & PROCESSING TIME

We aim to pack and ship all orders within 1–3 business days.

Once dispatched, we’ll send you a tracking number so you can follow your order every step of the way.

During busy seasons (e.g. sales, holidays), please allow a little extra time for dispatch and transit.

CUSTOMS & DUTIES

If you’re ordering internationally, please be aware that you may incur local customs fees, import taxes, or other additional charges. If you refuse these fees or provide an incorrect address and your package is returned or abandoned, we cannot refund or reship your order. Please double-check all information before placing your order — once it’s shipped, we cannot cancel or refund it.

Questions? Get in touch at hello@mowgliandeve.shop and we’ll be happy to help.